Just thought I'd share a good experience I had with Holt's Cigar Co. Earlier this week I ordered some Tat Black Labels and Illusione Epernays to ship US Mail Priority so they would be resting in my wineador by the weekend. Mail delivers on Saturdays, and UPS doesn't, so I went that route. Within a few hours, I received an email from a manager there stating that the mailman had already come and gone from Holt's before my order processed that day, so they would get my sticks out the same day via UPS Ground for delivery on Friday, and they even refunded my shipping charges!
I thought that was a nice gesture and appreciated how prompt they were about getting my order out, even though they could've simply let it go out the next day. I've found Holt's to be my best vendor in terms of getting orders out quickly...usually the same day.
