Quote Originally Posted by MrSmallBatch View Post
Really appreciate you taking the time to write this! The guy that made the mix up feels really bad but I'll forward this to him. It's great when people like yourself are so understanding as no matter what will make things right it is just a process and you made it very smooth! I'm currently on vacation on the other side of the world and was rather worried when I saw your email but my boy Ben got right on it! Thanks again Collin! - Andrew
Really no problem, Andrew! That really made my day so I felt it was worth sharing. Customer service has developed a negative connotation, so seeing someone actually embody the phrase is awesome. Next time you vacation on the other side of the world just take me with you and we'll call it fair!