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  1. #1
    Royal Bum cheaphumidors's Avatar  Cigar Bum Sponsor
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    http://www.bbb.org/washington-dc-eas...s-pa-235997898

    They are BBB accredited and have an A+ rating. I'd say they are safe

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    Bummin' Around Puff's Avatar
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    Quote Originally Posted by cheaphumidors View Post
    http://www.bbb.org/washington-dc-eas...s-pa-235997898

    They are BBB accredited and have an A+ rating. I'd say they are safe
    They may be "safe" to deal with but just because the BBB shows that they have an A+ doesn't mean too much to me. For one, they have only been accredited for six months. That is a rather small sample size to base too much confidence on when it comes to my money. The other thing is that, again, they may be "safe" to deal with but be terrible to deal with and that could be for a variety of reasons.

    Please allow me to throw Thompson Cigars under the bus one more time, because they deserve it. They have an A+ from the BBB. If you think you should buy from them, then we are opposed in our thinking as much as day and night. They have 142 complaints over the last 3 years yet have an A+ rating. They simply suck but one could still say they are "safe" to deal with. They have awful business practices that are already well documented on this board, even though this board is very new (which should tell you something).

    That all being said, I'm not advocating to move away from the retailer in question but I would go on the experiences from others here first and foremost before putting stock in a rating by the BBB. Just my 2 cents for whatever it's worth.

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  5. #3
    Monster Bum DogRockets's Avatar
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    Quote Originally Posted by Puff View Post
    They may be "safe" to deal with but just because the BBB shows that they have an A+ doesn't mean too much to me. For one, they have only been accredited for six months. That is a rather small sample size to base too much confidence on when it comes to my money. The other thing is that, again, they may be "safe" to deal with but be terrible to deal with and that could be for a variety of reasons.

    Please allow me to throw Thompson Cigars under the bus one more time, because they deserve it. They have an A+ from the BBB. If you think you should buy from them, then we are opposed in our thinking as much as day and night. They have 142 complaints over the last 3 years yet have an A+ rating. They simply suck but one could still say they are "safe" to deal with. They have awful business practices that are already well documented on this board, even though this board is very new (which should tell you something).

    That all being said, I'm not advocating to move away from the retailer in question but I would go on the experiences from others here first and foremost before putting stock in a rating by the BBB. Just my 2 cents for whatever it's worth.
    Agreed about the BBB - I will say that I've bought from BCP for 3 or 4 years now. They've been around for 10 years I think. They've been solid for me to deal with each time.

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    Bummin' Around Puff's Avatar
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    Quote Originally Posted by DogRockets View Post
    Agreed about the BBB - I will say that I've bought from BCP for 3 or 4 years now. They've been around for 10 years I think. They've been solid for me to deal with each time.
    That's the kind of testimony that would lead to me having confidence in buying from them. No offense to the BBB as they do great work to protect consumers, but when it comes to cigars, I trust my brothers here much more.

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  9. #5
    Royal Bum cheaphumidors's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by Puff View Post
    They may be "safe" to deal with but just because the BBB shows that they have an A+ doesn't mean too much to me. For one, they have only been accredited for six months. That is a rather small sample size to base too much confidence on when it comes to my money. The other thing is that, again, they may be "safe" to deal with but be terrible to deal with and that could be for a variety of reasons.

    Please allow me to throw Thompson Cigars under the bus one more time, because they deserve it. They have an A+ from the BBB. If you think you should buy from them, then we are opposed in our thinking as much as day and night. They have 142 complaints over the last 3 years yet have an A+ rating. They simply suck but one could still say they are "safe" to deal with. They have awful business practices that are already well documented on this board, even though this board is very new (which should tell you something).

    That all being said, I'm not advocating to move away from the retailer in question but I would go on the experiences from others here first and foremost before putting stock in a rating by the BBB. Just my 2 cents for whatever it's worth.
    You make a good point, all an A+ rating really means on the BBB is that the company responds to the complaints. But in my mind, if only 1 person made a complaint against this company in the past 6 months, that is a pretty good record.

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    Most of the larger online cigar sites seem to have pretty similar prices after figuring shipping, if you're only buying a few small packs. Occasionally I'll see a site offering free shipping on particular items, maybe even on an entire shipment if you buy one "qualifying" item -- good deal if it's something you actually want. While I usually compare prices across sites before buying, the difference in total price usually isn't that much.

    The big exception is CigarBid, of course. One shipping price for the first item, a lower price for each additional item, plus (if you're careful) lower prices on purchase due to the auction format. It's the reduced shipping on multiple items that always gets me; I can't stand to pay "full price" on shipping for just one item, so I always have to get a few others via Freefall Auctions in order to "save money".
    Smoke what you like, like what you smoke. Or don't. What do I care?

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