Cigarbid.com stole my money

[Ropey]

Thanks for the responses. Yesterday I did ask for a full refund and magically today the entire order shipped.

This whole exercise has been very enlightening for me, and shows that most consumers will back a retailer rather than a fellow consumer. Consumer reports of poor behavior on the Retailer's part make people afraid and their initial reaction is to Kill the Messenger.

I find it fascinating and saddening. Fanboys abound on the internet and are a strange breed which I will never understand. Perhaps it is the nature of the average person who posts on these boards to be this way.

You are easily instilled with fear.

[Hardheaded]

Thanks for the responses. Yesterday I did ask for a full refund and magically today the entire order shipped.

This whole exercise has been very enlightening for me, and shows that most consumers will back a retailer rather than a fellow consumer. Consumer reports of poor behavior on the Retailer's part make people afraid and their initial reaction is to Kill the Messenger.

I find it fascinating and saddening. Fanboys abound on the internet and are a strange breed which I will never understand. Perhaps it is the nature of the average person who posts on these boards to be this way.

You are easily instilled with fear.

Or maybe we have a more realistic view of what happens in any sort of retail or sales business. I know I do, having worked in it for the last 10 years. Sometimes stuff happens. Sometimes it is even really odd, unexpected, and difficult to deal with.

My guess is you went into it with the attitude that you showed in this post. In that case id take my sweet time doing anything to help you.

Try not being a dick sometime and relax. Shit happens. Glad it worked out for you in the end.

[TreySC]

Or maybe we have a more realistic view of what happens in any sort of retail or sales business. I know I do, having worked in it for the last 10 years. Sometimes stuff happens. Sometimes it is even really odd, unexpected, and difficult to deal with.

My guess is you went into it with the attitude that you showed in this post. In that case id take my sweet time doing anything to help you.

Try not being a dick sometime and relax. Shit happens. Glad it worked out for you in the end.

That's good rule for life in general

[Bruck]

You are easily instilled with fear.

LOL, that's why we smoke so much

[Nature]

Thanks for the update. Glad your order shipped.

[Ropey]

Actually when I talk with customer service I'm usually usually very sweet. I know it's not their problem they are just minions.

I did this as more of an experiment to see what kind of response I would get from the company and from people on the internet. I'm not very surprised but I am a little bit enlightened. it's always interesting to see how people will react when negativity is thrown their way. Most people on the internet especially cigar boards want to be nice and be friends with everybody. I don't care about any of that and never have.

I do think however it's sad that many consumers - - not all - - immediately take the side of the retailer rather than fellow consumers. A surprising number actually. That to me is very interesting because you will never be a huge multinational corporation but some day you may get screwed over by one. Choose your allies and your enemies wisely.

That's all I have to say about this, other than the fact that puff.com deleted my post immediately and botl.org locked it after a day or two.

I guess we know whose asses they're kissing don't we?

[omahaorange]

Actually when I talk with customer service I'm usually usually very sweet. I know it's not their problem they are just minions.

I did this as more of an experiment to see what kind of response I would get from the company and from people on the internet. I'm not very surprised but I am a little bit enlightened. it's always interesting to see how people will react when negativity is thrown their way. Most people on the internet especially cigar boards want to be nice and be friends with everybody. I don't care about any of that and never have.

I do think however it's sad that many consumers - - not all - - immediately take the side of the retailer rather than fellow consumers. A surprising number actually. That to me is very interesting because you will never be a huge multinational corporation but some day you may get screwed over by one. Choose your allies and your enemies wisely.

That's all I have to say about this, other than the fact that puff.com deleted my post immediately and botl.org locked it after a day or two.

I guess we know whose asses they're kissing don't we?

I'm actually a little offended by this post. Makes me feel more like a sheep than a minion.

I'm not buying the "experiment". I have read all the pots you created on those boards. All have the same theme. All sounded like bashing.

I hope your not calling this experiment a success, because your results are skewed. You, as a sole anonymous Internet poster, go on-line to complain about a retailer on several different message boards where hundred's (if not significantly more) have had nothing but good dealings and service, and you expected we would all side with the consumer (who is the small minority) rather than the retailer, with whom many, many more have had good service and experiences. What did you really expect, and what was the end result from your findings? Never mind, I think I figured it out.

For the record, I do not use cigarbid. Not because I think they're a bad company, but simply because I do not like the auction format for buying cigars. I have, however, dealt with a certain Florida-based Internet shop who gets regularly bashed on forums. And I had abosulutely no problems with them. I have switched etailers, but not because of issues with the first. Both offer 10% off because of my job, but the one I use now allows me to stack discounts, where the first only permitted one discount code per order. That's the only reason I switched.

[Usafvet509]

Actually when I talk with customer service I'm usually usually very sweet. I know it's not their problem they are just minions.

I did this as more of an experiment to see what kind of response I would get from the company and from people on the internet. I'm not very surprised but I am a little bit enlightened. it's always interesting to see how people will react when negativity is thrown their way. Most people on the internet especially cigar boards want to be nice and be friends with everybody. I don't care about any of that and never have.

I do think however it's sad that many consumers - - not all - - immediately take the side of the retailer rather than fellow consumers. A surprising number actually. That to me is very interesting because you will never be a huge multinational corporation but some day you may get screwed over by one. Choose your allies and your enemies wisely.

That's all I have to say about this, other than the fact that puff.com deleted my post immediately and botl.org locked it after a day or two.

I guess we know whose asses they're kissing don't we?

Yeah, I don't buy it. Sounds like you got caught out being a frigging prick, and now you're backpedaling. Pound sand...

[Old Smokey]

Yeah, I don't buy it. Sounds like you got caught out being a frigging prick, and now you're backpedaling. Pound sand...

I think he is hoping we are all inbred children of parents that were brother and sister.

[Upstatemax]

Yeah, I don't buy it. Sounds like you got caught out being a frigging prick, and now you're backpedaling. Pound sand...

Could not have said better myself...