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  1. #1
    Bummin' Around
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    So here's an update. I responded to customer service with a full list of the cigars they failed to include. A few days later they got back to me and asked if I wanted a refund for those or if I wanted them to ship them. I responded that I would like them shipped, thanks.

    A few days after that they responded that they didn't actually have any of them in stock. They said they could substitute some other cigars instead and gave me a list of substitutions.

    Wanting to get the entire ordeal over with a month after my original order, I agreed to it.

    Let's hope that's an end to this horrible ordeal.
    It's not a real hobby unless it interferes with your work.

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  3. #2
    Administrator Nature's Avatar
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    Mark
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    Quote Originally Posted by Ropey View Post
    So here's an update. I responded to customer service with a full list of the cigars they failed to include. A few days later they got back to me and asked if I wanted a refund for those or if I wanted them to ship them. I responded that I would like them shipped, thanks.

    A few days after that they responded that they didn't actually have any of them in stock. They said they could substitute some other cigars instead and gave me a list of substitutions.

    Wanting to get the entire ordeal over with a month after my original order, I agreed to it.

    Let's hope that's an end to this horrible ordeal.
    Let's hope they come through and the substitutions are satisfactory.

  4. Likes droy1958 liked this post
  5. #3
    Cigar-Smoking Scum Sticky B's Avatar  Cigar Bum Sponsor
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    Super Secret
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    Quote Originally Posted by Ropey View Post
    So here's an update. I responded to customer service with a full list of the cigars they failed to include. A few days later they got back to me and asked if I wanted a refund for those or if I wanted them to ship them. I responded that I would like them shipped, thanks.

    A few days after that they responded that they didn't actually have any of them in stock. They said they could substitute some other cigars instead and gave me a list of substitutions.

    Wanting to get the entire ordeal over with a month after my original order, I agreed to it.

    Let's hope that's an end to this horrible ordeal.
    Some actually horrible ordeals:










    Glad you survived yours. You're a real hero. A bastion of hope for humankind.

    Let me know when you're in the area so I can celebrate your bravery, steadfastness, and inspiration during that one time you waited for cheap cigars.
    - MEOW THE JEWELS -

    Sticky-B
    Sticky-B Loves Bricks o Sticks!

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