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So here's an update. I responded to customer service with a full list of the cigars they failed to include. A few days later they got back to me and asked if I wanted a refund for those or if I wanted them to ship them. I responded that I would like them shipped, thanks.
A few days after that they responded that they didn't actually have any of them in stock. They said they could substitute some other cigars instead and gave me a list of substitutions.
Wanting to get the entire ordeal over with a month after my original order, I agreed to it.
Let's hope that's an end to this horrible ordeal.
It's not a real hobby unless it interferes with your work.
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Post Thanks / Like - 1 Thanks, 1 Likes
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Originally Posted by
Ropey
So here's an update. I responded to customer service with a full list of the cigars they failed to include. A few days later they got back to me and asked if I wanted a refund for those or if I wanted them to ship them. I responded that I would like them shipped, thanks.
A few days after that they responded that they didn't actually have any of them in stock. They said they could substitute some other cigars instead and gave me a list of substitutions.
Wanting to get the entire ordeal over with a month after my original order, I agreed to it.
Let's hope that's an end to this horrible ordeal.
Let's hope they come through and the substitutions are satisfactory.
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Post Thanks / Like - 0 Thanks, 1 Likes
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Cigar-Smoking Scum
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Post Thanks / Like - 1 Thanks, 14 Likes
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