I’ve never needed their customer support in the past 5 or 6 years when I began smoking cigars on a more regular basis. I did, on this order, forget to include the promo code and called first thing in the morning. They added it for me, which was cool.

And these last two women have been more than reasonable. The first not so much.

I’ve yet to receive my return call. Figured the issue wasn’t that difficult it would take a day and a half so far. Maybe they are looking for direction as to how to proceed as I’m guessing they aren’t carrying the Point Fives Maduro now. Maybe I’ll look over all of the various options.