P&C Disaster Shipping Dept

[Cool Breeze]

I have never had an issue with P&C until my most recent order.
I placed an order on 2-12. After 4 days of not receiving a shipping confirmation, I was about to email the CS dept. to see what the issue was.
I got an email from them regarding warehouse changes and a $20 gift certificate (code) for my trouble.
I was initially impressed and appreciative.

However, it is now 11 days out and when I log onto my account it still says "processing".
Don't know what the problem is. I appreciate them trying to make it right and giving me a gift certificate for my trouble without me even contacting them, but I would like the tobacco I ordered.

I generally go with them on small orders because smokingpipes.com's shipping is substantially higher on small orders.
I'll go with 4noggins or smokingpipes next time I think, at least until they get their issues straightened out. As I said, I have placed dozens of orders with them, and this is the first issue I've had, so I'm not ready to write them off just yet.