Hard for me to deal with any company that has issues with Shipping. It should never take more than a week to "fix" them and
in these days software is so good that problematic issues should rarely come to fruition unless it's crap software or the person
running the software has no clue. If the business is a reputable business then they should get things squared away quickly and
give out to their consumers some kind of credit ( 20% ) shows good faith but by the same token there should be follow up on
their end to ensure that orders are being processed without their account showing order still being processed. JMO