I bought this pipe on Ebay several months ago and it was in rough condition. It's a Savinelli Punto Oro and it was all scuffed up and downright ugly then. Later, when on a completely different Ebay listing, I noticed in the description that the seller (knobby1041) offered to refurbish pipes and he offered to do the first one for free. After some research, he is a very well respected pipe maker, Bobby Owens. I took him up on the offer and sent this pipe to him and he made it look great. So I'm going to send him some more pipes in the future. His website is: http://www.bobbyowenspipes.com/