Quote Originally Posted by Zeede View Post
*OR*, alternatively, he's really nice to customer service reps, who usually have to take all kinds of crap from people all day, so they do him a favor and help him out. His point was that being nice often times gets better results than being nasty.

Please show me where he was lying or otherwise being dishonest.

Because, the way I was raised, telling people the truth, being nice and asking them to help you out is not a "tactic", and these days it is in damned short supply.

Whatever happened to giving other BotLs the benefit of the doubt? You seem to have already passed judgment on some person you've never met before and have probably exchanged words over the internet with a handful of times.

All your finger pointing and character assassinating just reflects poorly on you, not Jonathan.
this is so true!! i work in customer service and i will give a refund to someone that is nice or not even ask for it quicker than someone yelling at me.