Nailed it. Great post Cole. As I've said before differing opinions are what can make a forum great but it has to be respectful and open minded. Infact, if you have a problem with a retailer, especially a good one, if you calmly present your issue and are respectful, you will end up with a much more favorable outcome than if you go in guns blazing. I hope we see more and more retailers or even brand reps here. We can all learn from them. RG for you sir!