Nat Sherman Maduro Point Fives

[allusred]

Sent that other email days ago and just recently got an, “I’m sorry for your experience” reply along with some more BS about 8-10 days to receive this check in the mail, which I feel is cräp as now I have to deal with their refund. Way back when my initial email was to be forwarded on and I’ve yet to hear anything from them. I guess my concern for their multiple issues means nothing. I’ll be looking for another reasonably priced vendor who sells 5ers (and singles are nice). I just don’t see how I can deal with a company that deals so poorly with their customers.

Piss poor customer service.
Someone hires/hired those people so are responsible.
If you can get thru to someone sane, not just the imbeciles reading the same set of four lines over and over.

There just be a chance that they would "put this right."
And that *does NOT mean offering a $5.00 off on your next order*

Offering you a choice of some cigars of equal or greater $ value at no change, shipped free along with a complete refund ...plus some 'extra' gift, cigar lighter, etc.
And a way to contact that person directly if not satisfied with the outcome.

Might put the situation in a better light.
Hope this works out well in the end.
Please do post when, if ever the problem is resolved.
Good luck.

[rodwha]

Piss poor customer service.
Someone hires/hired those people so are responsible.
If you can get thru to someone sane, not just the imbeciles reading the same set of four lines over and over.

There just be a chance that they would "put this right."
And that *does NOT mean offering a $5.00 off on your next order*

Offering you a choice of some cigars of equal or greater $ value at no change, shipped free along with a complete refund ...plus some 'extra' gift, cigar lighter, etc.
And a way to contact that person directly if not satisfied with the outcome.

Might put the situation in a better light.
Hope this works out well in the end.
Please do post when, if ever the problem is resolved.
Good luck.

It wouldn’t even take that much to make me happy.