Cigarbid.com stole my money

[Nature]

It is unfortunate that you did not get your entire order.

With the new FDA regulations taking effect Aug 8th, there have been reports of multiple shipments into the US being held up in Customs by FDA inspectors waiting for proper required documentation.
Additionally, there are reports around the same time that several shipping containers of cigars were delayed in Miami and then destroyed in the process of inspection by US Customs and Border Protection

Why Did U.S. Customs Cut My Cigars in Half? - Editorial –


In large probability, it is an explanation such as this that is the cause of your cigar shipment being delayed. Maybe it is something else entirely? Perhaps your ire is misdirected? Things happen that are out of the business' control. It is not unusual for a retailer to commit stock that is still enroute and hope that everything comes in on time to be turned around to the customer. This is good business practices of efficiency that cut costs and therefore generate additional profit or allow goods to be offered to the customer at greater savings.

You might say that they shouldn't sell stock that isn't in their hands. If they did that, then you probably wouldn't be able to snag "45 items for $115". I am sure there is a good explanation why "21 of your 63 cigars" weren't shipped; like they didn't have them. I don't think they are doing it on purpose to "Steal your Money". Maybe they were irked by your comments on their forum and are doing it intentionally to piss you off.? (sarcasm)

I would hate to go through life thinking everyone is out to get me and steal my money. Seems to me this would be the source of much unhappiness. I don't know, some people do get a kick out of stirring up drama on various media sites to sit back and watch reactions. Now that would be '

an experiment to see what kind of response [one] would get

'

I do hope that this gets resolved for you. If they can't ship merchandise, then you should be credited for that amount. My real hope is that everything comes in soon as you ordered it.


disclaimer: this is my personal opinion as a general member of this community