What we have to lose

[Emperor Zurg]

Not to mention @cheaphumidors samplers.

http://www.cigarbum.com/forum/showth...-FINALLY-Here!

Excellent cigars at a great price for all levels and it helps support the site. Keeping the lights on isn't free.

They are excellent cigars. I'm mostly a pipe guy and I may even have to spring for one of those

But can you imagine how inconsiderate it is for a few members, running their mouths, to drive off all the retailers and then expect someone (like Don) to continue to pick up the tab for site hosting and maintenance? ...and then remain on the site defending their actions after their vitriol has destroyed any chance the site may have had to be self sustaining? I for one, can't imagine the gall it takes to do such a thing. There's a way to handle a complaint and there's a way not to handle it. IMO the very first thing you ought to do is get over yourself and step back and see if what you're about to blow up about is REALLY that big a deal. The $2, short filler cigar thing? Not a big deal. A broken pigtail in a box of good cigars? Not a big deal. A $200 box of premiums full of beetle holes? Big deal and I have no doubt the retailer would make it right - however, I wouldn't expect them to replace every single cigar in your humidor just because you were dumb enough to toss them in there without checking them first. FTR, 99.5% of the vendor bashing posts I've seen over at the other place were the result of one or more of 3 things: 1) The customer doing something aggressive from the start (like a credit card charge-back) 2) the customer making unreasonable demands 3) the customer airing their dirty laundry on the forum before ever trying to make it right with the vendor