Quote Originally Posted by Ropey View Post
Looks like they were stored improperly and cracked. Major temperature fluctuations?

Kind of surprised that DE would take them back.
I agree.

Those cigars are dry and ruined because of the guy who sold them to you didn't properly care for them. It's his fault... why aren't you going after him for a refund? I don't think it's a very honest act to try to weasel new cigars out of DE when they are clearly not at fault.